Example: If an buy was put on January 1st and shipped on January 5th, the average buy fulfillment time is four days. Once you've these insights, Arrange the metrics into two groups: main and lagging indicators.  Measure: A KPI must be quantifiable so that progress could be tracked. For example, https://physician-statement-to-an79146.nizarblog.com/34129404/what-is-pc-ratio-in-medical-billing-fundamentals-explained