A properly engineered USB headset with noise cancellation can suppress ambient distractions (keyboard clicks, HVAC hum, office chatter) and deliver a clean, stable audio path between agents and customers. Unlike analog headsets or consumer-grade “noise cancelling” gear, the USB interface ensures digital fidelity, easier provisioning, and consistent compatibility across devices. https://medium.com/@akomtechnologies3/why-usb-noise-cancelling-headsets-are-becoming-indispensable-in-modern-telecom-akom-d74a32729d10